4 Services to Improve Your ‘X’ Now

4 Services to Improve Your ‘X’ Now

‘X’ stands for the experience that everyone has with your brand. To improve your ‘X,’ you must look at all areas of your business to develop a well-rounded strategy. We recommend a 4-dimensional approach to enhance your ‘X.’ Brand...
Using Personalization in Marketing

Using Personalization in Marketing

How many emails have you seen that seem identical to all the others? A company is either advertising a new product or service while addressing it toward a “Valued Customer.” As you’re aware, being called a valued customer is not that personable. This...
Customer Experience KPIs

Customer Experience KPIs

Today, more and more businesses are becoming more customer oriented to provide the best experience for them as possible. You should always strive to provide a positive customer experience (CX) since they are very important to growing your brand awareness. This is...
Measuring Employee Experience

Measuring Employee Experience

Every company invests a major portion of their revenue on customer experience and satisfaction, but not on employee experience. Companies have followed this way of thinking for years, but now things have changed. Now, both small and large organizations are trying to...