A target market and a buyer persona may seem similar upon reading about them. They seem to address the same thing, but is there a difference between a target market and a buyer persona? What is a Target Market? By definition, a target market is a particular group of...
Get to Know Your Customer To better understand your buyer persona, extensive research is involved. The semi-fictional aspect comes into play when creating your brand's buyer persona(s). On top of all of the in-depth research that is conducted to understand your...
About one-third of people in the world are active on social media. Besides connecting people, businesses have found a way to increase brand awareness by using social platforms for inbound marketing. The following will provide an insight into everything you need to...
Customer service is the essence of any business. No matter from which industry you belong, as long as you are managing to offer excellent customer service, your business will likely survive and flourish. But what do we mean by customer service? Does it mean only to be...
Blogs play a significant role in every industry. It can work as an advertisement to get people to visit your website and check out your products or services. With today's online user activity, blogging for your business is key to keeping an online identity,...
Every business comes across customers who have had a bad experience with their brand. Hopefully, they’re few and far between, but it can happen for several different reasons. The challenging part is how you respond to upset customers. Your response and how you handle...
Proper marketing is essential for your business. It promotes brand awareness and also helps by reaching a broad customer base. Effective marketing can have a positive impact on the sales of your business. Adopting the right marketing strategies will give you an...
Customer experience, commonly referred to as CX, can be described as a customer's complete experience interacting with your business. These interactions could be in the form of customer service, navigating your website, and delivery of purchased products. Creating an...
Brand personality is a thing that can make you stand out from your competitors. It also helps you to bring more customers and financiers to your side. Brand personality mostly covers the character traits of your organization. You have to possess a unique personality...
In this article, we do three things in order to create impactful brand messaging. We use brand archetypes and buyer personas to give us perspective and ideas. Then, we create messages that give value to our buyer personas with the tone of our brand archetypes. If you...
What is the best way to market your business today? How can you easily reach your target audience? Short answer: Through the internet. Before the invention of the internet in the ‘90s, through to the early 2000s, TV and radio commercials, billboards, and print media...
What is a Brand Voice? Do you think you could recognize a Tim Burton movie without having seen it or knowing he directed it? How about Wes Anderson? Could you tell me that a song was by Pink Floyd or Imagine Dragons before you even heard the singer’s voice? How about...
With each new year comes new changes to many parts of our lives. Businesses are making changes to their office. People are making changes in the way they spend their free time. Just like all of those other factors, the Facebook algorithm is always experiencing...
The year is 2021, and many businesses are jumping on the TikTok platform to market their business. It provides businesses a great way to reach their target audience, especially if their target audience is young adults. Many of the videos on TikTok are short snippets...
Brand storytelling is an essential part of any business looking to not only attract customers but to also connect with them. A brand that tells and shares a story is more likely to connect with its audience more so than a brand that doesn’t tell a story. The brand...
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