by Ryker Taylor | May 11, 2020 | About Your X
Customer experience, commonly referred to as CX, can be described as a customer’s complete experience interacting with your business. These interactions could be in the form of customer service, navigating your website, and delivery of purchased products....
by Alex Masterson | Feb 5, 2020 | About Your X, Business Development, Need To Know
There are plenty of ways to track KPI and experience metrics. Companies that do this can ensure a future where goals are met, and a better customer experience for most everyone. But some stand out above the rest, and we’re here to break those down. With that being...
