Understand Your Customers

Understand Your Customers

Customer service is crucial for attracting new clients as well as reinforcing relationships with your current clients. Excellent customer service is what many businesses strive to provide, but according to Teradata, just 41 percent of brand managers use consumer...
Chatbots Are the New Customer Service

Chatbots Are the New Customer Service

How Do Chatbots Work? To understand how chatbots work, we first have to understand what they are. Think about a time where you visited a website. Did something pop-up in the corner of your screen, saying, “Hello, do you have any questions?” If so, then you have seen a...
4 Services to Improve Your ‘X’ Now

4 Services to Improve Your ‘X’ Now

‘X’ stands for the experience that everyone has with your brand. To improve your ‘X,’ you must look at all areas of your business to develop a well-rounded strategy. We recommend a 4-dimensional approach to enhance your ‘X.’ Brand...