Auto Body & Collision
More estimate appointments. Better-informed customers.
A collision repair customer is stressed, often dealing with insurance and comparing shops. Wundertre helps your shop show up when they search, get them to an estimate appointment, keep them updated while the car is in the shop, and ask for a review when it's done.
Auto Body & Collision
How a repair customer actually chooses a shop
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WundertreOS mobile app
Repair inquiries
Someone with a damaged vehicle wants to know if you can fix it, how long it takes and what happens with insurance.
Worth tracking: Qualified estimate appointments. Estimate appointments booked, by source.
Insurer and referral context
Some customers come through insurers or referrals, others choose on their own. Knowing which is which shapes the follow-up.
Worth tracking: Estimate to repair order rate. How many estimates become repair orders.
Status communication
Customers who don't hear about their repair call the front desk. Regular updates protect your staff's time and your reviews.
Worth tracking: Source mix. Direct, referral and insurer-related customers counted separately.
Reviews after completed repairs
Collision customers read reviews closely. Asking at the right moment matters.
Worth tracking: Status-call volume. Whether updates reduce 'where's my car?' calls.
The workflow
From damage to a completed repair and a review
Each step shows who's responsible: your team, WundertreX or the WundertreOS platform. These are workflows we configure with you. Attribution depends on the tracking numbers, forms and channels you connect.
- WundertreOS
Repair inquiry
Calls and forms capture the vehicle, the damage and whether insurance is involved.
- You
Estimate appointment booked
Your front desk books the estimate.
- You
Estimate and repair order
Your estimators write estimates in your own systems and work with insurers as usual.
- WundertreOS
Customer status updates
Planned updates keep the customer informed while the vehicle is in the shop.
- You
Repair recorded with source
Repair orders are logged against the source that brought the customer in.
- WundertreX
Review request
After pickup, a review request goes out.
What your team updates. Completed jobs, repair or job status, renewals, cancellations and won revenue are recorded by your team in WundertreOS. Wundertre doesn't sync with dispatch, field service or shop management systems, so these updates keep the numbers honest.
The numbers that matter
What we measure with you.
Measured from your own appointments and repair orders.
- Qualified estimate appointments
- Estimate appointments booked, by source.
- Estimate to repair order rate
- How many estimates become repair orders.
- Source mix
- Direct, referral and insurer-related customers counted separately.
- Status-call volume
- Whether updates reduce 'where's my car?' calls.
- Review requests and reviews
- Reviews earned from completed repairs.
The Omni-Revenue Framework, applied
All five tenets, working for auto body & collision at once.
Omni-Insight
Decide from real data.
Shows which sources bring customers who book estimates and become repair orders.
Omni-Presence
Be findable everywhere buyers look.
Keeps your listings, reviews and local search accurate where drivers look after an accident.
Omni-Narrative
One clear story across every touchpoint.
Explains your process, timelines and how you work with customers, in plain words.
Omni-Service
Answer fast. Follow up on purpose.
Estimate booking, status updates during the repair and review requests after pickup.
Omni-Tracking
Measure revenue, not vanity.
Shows repair orders by source mix.
These aren't steps. All five tenets run at the same time, every month.
Who does what
Shared accountability, spelled out.
You and your team
The owner and the people who do the work
- Run estimates, repairs and every insurer conversation
- Book estimate appointments and record repair orders
- Approve the wording of customer updates
- Tell us which repairs and customers you want more of
WundertreX
Human strategy, creative and execution
- Build listings, local search and review programs
- Write status update and review request messages
- Run campaigns for the work you want more of
- Review appointments and source mix with you monthly
WundertreOS
The shared platform everyone works in
- Holds contacts, calls, messages and deals in one place
- Runs bookings, sequences and reminders
- Records won work against its source when your team logs it
- Lets everyone work from the same live data
What we don't replace. Wundertre does not replace your estimating or shop management system, and it doesn't handle insurer approvals or integrate with insurers. It covers marketing, customer communication and tracking.
Questions
Fair questions, straight answers.
Plans
What it costs.
- Omni Lite$2,500/mo10 X Credits per month of WundertreX work
Owners ready for the full Omni-Revenue system with agency support.
- Omni Medium$5,000/mo25 X Credits per month of WundertreX work
Growing businesses that need a real agency team executing every month.
- Omni Heavy$10,000+/mo60+ X Credits per month of WundertreX work
High-volume businesses that need maximum agency firepower.
- Onboarding:
- $1,000 one-time, which covers setup.
- Extra X Credits:
- $200 each.
- Credit reset:
- X Credits reset monthly on your billing date and don't roll over.
- Platform usage:
- Billed from a separate usage wallet, not X Credits.
- Photo and video days:
- Quoted separately.
Compare plans based on the number of locations, how much review and local search work you want, and how much customer communication WundertreX should build.
Full pricing and plan comparisonOther industries
Let's talk about your auto body & collision business.
Tell us your service area, the work you want more of and how you handle leads today. We'll be straight about whether we're a fit.
Talk to our team