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    One help center, two audiences

    A public help center your customers can search and your AI Agent reads from. Categories, articles, search, and a clean reading experience — plus the same content powering tier-1 deflection inside Tickets.

    What you get
    • Categories with custom sort order
    • Markdown article editor with slugs and SEO basics
    • Public-facing help center with search
    • Same source of truth used by the AI Agent
    • Drafts and published states with version history
    • One-click toggle to make an article public or internal

    Write once, used twice

    Every published article is searchable on your public help center and grounded into the AI Agent's answers. Update one place, deflection improves everywhere.

    Wunder spots the gaps

    When tickets cluster around a topic that isn't in the KB, Wunder drafts the article for you and queues it for review.

    Replaces

    Zendesk Guide
    HelpDocs
    Document360
    Notion help center
    See everything in Buffollow

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    One platform. One AI. Cancel anytime.

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