You’ve heard of the sales funnel, right? We’re sure that as a business owner at some point you have! In case you haven’t heard of it… The sales funnel essentially a system to bring customers through the door using different “phases.” While these phases are a little different for everyone, the basic core is the same for most: Attract, Engage, Convert, Repeat.
As great as this model has been in the past, it’s become dated, and its flaws have become apparent, as a result, a new model has emerged in its wake, the “Flywheel.”
The Flywheel ties the good parts of the funnel, with a more “human-like” and modern approach. Unlike a funnel, it’s not just input-output, there is a need for continued momentum, and the phases feed into each other seamlessly.
We at WunderTRE have pivoted away from the “Funnel” method and have instead embraced the “Flywheel” method. We’ve also begun to “bake-in” the flywheel to everything we do for our clients, including our new Leveling System, WunderTRE(k). We use three phases in our flywheel: Attract, Engage, and Delight. In this post, I’ll be talking about how the flywheel works with WunderTRE(k).
Every good game needs rules to follow, and since we built WunderTRE(k) around gamification principles, that means we needed a rule book for it!
At WunderTRE, the first thing we do when we begin working with new clients is a process we call the “Discovery Phase.” Among the many things that come from this, one of them is the rulebook. The rule book consists of our findings from the discovery phase, a list of all actions you can take on WunderTRE(k), and a personalized marketing flywheel that we’ve put together specifically for you and your business.
By analyzing your business and target audience closely during the discovery phase, we can determine the right actions that fit into each phase of the flywheel for you. This allows us and you to know what actions should be tracked and focused on the most.
By building the flywheel model into the rulebook, allows us to shape the whole WunderTRE(k) experience around it right from the start.
At WunderTRE we believe in having strong communication with our clients. This is no different with our WunderTRE(k) system. On top of getting notified each time your business levels up, you’ll also be told if we think there are issues with your business’s flywheel in any way. Maybe the actions that were initially set up need to be tweaked to become more effective, or we feel like the flywheel is not being utilized either way correctly, we’ll be notifying you.
This process of consistent evaluation is proven to be effective. It will help make sure that when you work with WunderTRE and are on our WunderTRE(k) Leveling System, you’ll always be getting the most from the flywheel.
In short, WunderTRE has made the Marketing Flywheel a top priority when building the WunderTRE(k) system, so as a result everything that’s done within it honors the principle of the flywheel.